Sanal Nair
About Sanal Nair
Sanal Nair serves as the ORM Manager at Zepto, specializing in strategic messaging on social media to enhance brand positioning. With over five years of experience in online reputation management and social listening, he has worked in various roles across the ed-tech and e-commerce sectors.
Work at Zepto
Sanal Nair serves as the ORM Manager at Zepto, a position he has held since 2022. In this role, he focuses on driving strategic messaging on social media to create a unique positioning for the brand. His responsibilities include monitoring brand engagement with audiences and tracking digital trends. He develops and implements operational strategies aimed at maximizing stakeholder engagement and enhancing the brand image.
Previous Experience
Prior to his current role, Sanal Nair worked in various positions that contributed to his expertise in online reputation management. He was a Sales Manager at The Guardians Real Estate Advisory from 2017 to 2019. He then transitioned to WhiteHat Jr as a Senior Quality Analyst and Ombudsmen from 2020 to 2021. Additionally, he served as an Event Manager at CRAFTREE ENTERTAINMENT from 2019 to 2020 and as a Senior Customer Service Executive at Pepperfry from 2014 to 2017.
Education and Expertise
Sanal Nair studied at Mumbai University, where he earned a Bachelor in Mass Media with a specialization in Advertising from 2011 to 2012. He has over five years of experience in social listening and online reputation management, particularly within the ed-tech and e-commerce sectors. His proficiency includes utilizing social media analytic tools and engagement platforms to enhance brand image.
Skills in Social Media Management
Sanal Nair specializes in driving strategic messaging on social media. He is proficient in utilizing various social media analytic tools, engagement, and publishing tools. His focus is on monitoring brand engagement and tracking digital trends to implement innovative solutions that enhance brand perception and stakeholder interaction.