Sayan Saha
About Sayan Saha
Sayan Saha serves as the Vice President of Growth at Zepto, where he has been since 2023. He has held various roles in growth and strategy across multiple companies, including Bounce and Freight Tiger, and has a strong educational background in management and engineering.
Work at Zepto
Sayan Saha currently serves as Vice President of Growth at Zepto, a position he has held since 2023. In this role, he leads initiatives related to customer relationship management (CRM), focusing on CRM attributed traffic and conversion. He also oversees churn prevention strategies and manages the reactivation of churned customers. Prior to his current role, Saha held several positions at Zepto, including Senior Director of Revenue & Growth from 2022 to 2023 and Director (General Manager) for Bangalore from 2021 to 2022.
Previous Experience at Bounce and Freight Tiger
Before joining Zepto, Sayan Saha worked at Bounce as Manager of Expansion Strategy from 2019 to 2020 in Bengaluru. He also held significant roles at Freight Tiger, where he served as Associate Director of Business Strategy & Ops for five months in 2021, following a position as Senior Manager of Business Strategy & Ops for five months in the same year. His experience in these roles contributed to his expertise in growth and operational strategies.
Education and Expertise
Sayan Saha has a diverse educational background. He studied at the Indian Institute of Management, Calcutta, where he earned a Post Graduate Diploma in Management from 2017 to 2019. He also holds a Bachelor of Engineering (B.E.) in Mining Engineering from IIEST, Shibpur, completed in 2015. Additionally, he studied General Business Administration and Management at the Louvain School of Management in 2018. Saha is currently pursuing studies in Finance at the CFA Institute, which began in 2016.
Early Career and Internships
Sayan Saha began his professional career at HSBC Retail Banking and Wealth Management, where he worked as an Associate Analyst for four months in 2015, followed by a two-year tenure as an Analyst until 2017. He also gained experience as a Management Consultant at A.T. Kearney for six months in 2019. Additionally, he completed a post-MBA internship in Supply Strategy at Dunzo for one month in 2019, which contributed to his understanding of supply chain dynamics.
Leadership and Strategy Development
In his current role at Zepto, Sayan Saha collaborates with acquisition and retention teams to establish automated customer journeys and manage lifecycle charters. His leadership in CRM initiatives and churn management reflects his strategic approach to enhancing customer engagement and retention. His experience across various sectors has equipped him with the skills necessary to drive growth and operational efficiency.