Vicky Shah
About Vicky Shah
Vicky Shah serves as the Process Excellence Manager for Central Operations at Zepto, a position he has held since 2022. He has extensive experience in operations management, having previously worked at Swiggy in various roles since 2015.
Work at Zepto
Vicky Shah has been serving as the Process Excellence Manager for Central Operations at Zepto since 2022. Based in Mumbai, Maharashtra, India, Shah focuses on enhancing operational processes within the company. This role involves identifying inefficiencies and implementing strategies to improve overall performance in central operations.
Career at Swiggy
Vicky Shah has a significant tenure at Swiggy, where he has held multiple positions since 2015. Initially, he worked as an Assistant Operations Manager from 2015 to 2018. After a three-year period, he advanced to the role of Assistant Operations Manager II in 2018, where he has continued to contribute for six years. In 2020, he transitioned to the position of Operations Manager, further solidifying his expertise in operations management.
Education and Expertise
Vicky Shah earned a Bachelor of Commerce (BCom) degree from R.K Talreja College in India, completing his studies from 2006 to 2009. His educational background in Business and Commerce provides a solid foundation for his roles in operations management and process excellence.
Professional Background
Vicky Shah has built a career in operations management, with experience spanning over eight years in the field. His roles at Swiggy and Zepto reflect a commitment to improving operational efficiency and effectiveness. His career trajectory demonstrates a progression from assistant roles to managerial positions, highlighting his growth in the industry.