Elim Kuk
About Elim Kuk
Elim Kuk is the Head of Operations at Zerobroker, with extensive experience in customer experience operations, sales and operations strategy, and corporate strategy.
Title
Elim Kuk serves as the Head of Operations at Zerobroker. With a career that spans various significant roles, Kuk has accumulated extensive expertise in overseeing and optimizing operational processes.
Professional Experience
Elim Kuk began their career at Wells Fargo, where they held multiple roles including Senior Strategy Consultant and Strategy Consultant in Corporate Strategy, as well as Product Management positions from 2013 to 2019. Kuk then transitioned to Better.com and held positions including Senior Manager in Sales & Ops Strategy and Operations Strategy Manager in 2020. From 2021, Kuk joined Gorgias and served as Senior Manager of the Customer Onboarding Team before being promoted to Director of Customer Experience Operations, Onboarding & Expansion. In 2023, Kuk took on the role of Head of Operations at Zerobroker in the San Francisco Bay Area.
Education
Elim Kuk earned a Bachelor of Science degree in Industrial Engineering Operations and Research from the University of California, Berkeley.
Background in Strategy and Operations
Elim Kuk has extensive experience in developing go-to-market strategies for C-level executives and has worked on business and organizational restructuring projects for board-level stakeholders. Their background in risk management, financial analysis, process improvement, and project management has contributed to their role in strategic decision-making and operational efficiencies.
Product Development and Stakeholder Management
Elim Kuk has been involved in product development and management with a particular focus on stakeholder management. Their experience at Wells Fargo and Better.com honed their skills in managing complex projects and coordinating with various stakeholders to deliver successful outcomes.