Brendan Malloy
About Brendan Malloy
Brendan Malloy is a Customer Success Associate with expertise in data and market research. He has a background in business management and has held various roles in customer support and operations since 2012.
Work at Zerocater
Brendan Malloy has been employed at Zerocater as a Customer Success Associate since 2019. In this role, he utilizes his expertise in data research and market research to enhance customer satisfaction. His responsibilities include resolving customer issues, which he addresses with strong troubleshooting skills. Brendan's position requires effective communication, both oral and written, to ensure clear interactions with clients and team members.
Previous Employment Experience
Before joining Zerocater, Brendan Malloy held several positions that contributed to his professional development. He worked at Human Api as a Product Operations Specialist from 2015 to 2018. Prior to that, he was an Advertisement Operations Campaign Manager at 140 Proof for two months in 2013. Brendan's early career included a brief tenure at Openwave in 2012, where he focused on marketing for five months.
Education and Expertise
Brendan Malloy studied at Palo Alto Senior High School from 2006 to 2010. He furthered his education at Marymount California University, where he earned a Bachelor's degree in Business Management, Management, Marketing, and Advertising from 2011 to 2015. His academic background supports his expertise in data research and market research, which are essential in his current role.
Skills and Competencies
Brendan Malloy possesses strong troubleshooting skills, which are crucial for effectively resolving customer issues. He is known for his self-directed work style, allowing him to manage tasks independently. Additionally, he demonstrates excellent documentation skills, ensuring clear communication with clients and colleagues. His proficiency in both oral and written communication facilitates effective interactions in his professional environment.