Mathew Sila
About Mathew Sila
Mathew Sila is an On Site Specialist currently working at Zerocater in San Francisco, California, where he has contributed to enhancing customer experiences since 2015. He has a background in media studies and has held various roles in the food and hospitality industry, including positions at Saks Fifth Avenue and Effective Immediately PR.
Work at Zerocater
Mathew Sila has served as an On-site Specialist at Zerocater since 2015. In this role, he contributes to the company's mission of enhancing customer experiences through shared meals. His responsibilities include engaging with clients and ensuring smooth operations in the San Francisco Bay Area, which is a key market for Zerocater. His long tenure reflects his commitment to the company's goals and customer satisfaction.
Current Role at Trollbäck+company
In addition to his role at Zerocater, Mathew Sila has been working at Trollbäck+company as a Social Media and Administrative Assistant since 2015. His work at this creative agency involves managing social media platforms and supporting administrative functions. This dual role showcases his versatility and ability to manage multiple responsibilities effectively.
Previous Experience at Saks Fifth Avenue
Mathew Sila gained experience in the retail sector as a Personal Stylist Assistant at Saks Fifth Avenue for four months in 2014. This position allowed him to develop skills in customer service and personal styling, contributing to his understanding of customer engagement in the fashion industry.
Education and Expertise
Mathew Sila earned a Bachelor of Science degree in Media Studies and Communication from St. John's University, where he studied from 2007 to 2011. His education has provided him with a strong foundation in communication strategies, which he applies in his professional roles, particularly in customer engagement and relationship building.
Background in the Food and Hospitality Industry
With over nine years of experience in the food and hospitality industry, Mathew Sila focuses on customer engagement and relationship building. His background includes various roles that emphasize the importance of enhancing customer experiences, particularly in environments that prioritize shared meals and community.