Zineb Miller
About Zineb Miller
Zineb Miller is the Head of Customer Success at Zerocater, where she focuses on enhancing customer loyalty through effective strategies. She has extensive experience in account management and sales, having held various roles at ServiceRocket and Zerocater over the years.
Current Role at Zerocater
Zineb Miller serves as the Head of Customer Success at Zerocater, a position she has held since 2024. In this role, she focuses on creating a culture of collaboration, innovation, and excellence within the organization. Her responsibilities include developing and implementing strategies that drive customer success and loyalty.
Previous Experience at Zerocater
Prior to her current role, Zineb Miller worked at Zerocater as the Director of Account Management from 2023 to 2024. She also served as a Senior Manager in Account Management from 2022 to 2023. Her tenure at Zerocater has been marked by her commitment to enhancing customer relationships and improving account management processes.
Experience at ServiceRocket
Zineb Miller has extensive experience at ServiceRocket, where she held several key positions. She was the Head of Global Enterprise Sales from 2017 to 2022, and prior to that, she worked as a Senior Enterprise Account Manager and Team Lead from 2016 to 2017. Additionally, she served as an Enterprise Account Executive from 2014 to 2016. Her roles involved managing enterprise accounts and leading sales initiatives.
Educational Background
Zineb Miller holds a Master of Business Administration (M.B.A.) in International Business from Humboldt State University, which she completed in 2012. She also earned a Bachelor of Business Administration (B.B.A.) in International Business/Trade/Commerce from Université Paul Valéry - Montpellier III in 2011. Furthermore, she studied Culinary Arts/Chef Training at the San Francisco Cooking School, achieving a certificate from 2020 to 2022.
Diverse Professional Background
Zineb Miller's professional background includes various roles that enhance her understanding of customer needs. She worked as a Gallery Coordinator at The Art Fair Company, Inc. and as an ESL tutor and French tutor at Humboldt State University. Additionally, she served as a Social Assistant for the University of Minnesota in Montpellier, France. This diverse experience contributes to her ability to cater to a wide range of customer preferences.