Sarah Besich
About Sarah Besich
Sarah Besich is a Customer Success Manager at ZeroEyes, with a background in product and program management at Amazon. She holds a Bachelor of Science in Chemistry from Sam Houston State University and has extensive experience in operations and employee relations.
Work at ZeroEyes
Sarah Besich currently serves as a Customer Success Manager at ZeroEyes, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and success through effective engagement and support. Her work is conducted remotely from the San Antonio, Texas Metropolitan Area. Sarah's responsibilities include collaborating with various teams to enhance customer experiences and streamline processes.
Experience at Amazon
Prior to her role at ZeroEyes, Sarah Besich worked at Amazon in various capacities. She served as a Senior Product Manager for seven months in 2022 to 2023, and as a Senior Program Manager from 2019 to 2023, accumulating four years of experience. Additionally, she held the position of Employee Relations Program Manager for one year in 2018 to 2019. Her tenure at Amazon provided her with extensive experience in product and program management within a remote work environment.
Background in Quality Control
Sarah Besich has a background in quality control, having worked at DPT Laboratories. She was a QC Group Leader from 2006 to 2008 and a QC Supervisor from 2008 to 2014. During her time at DPT Laboratories, she developed skills in managing quality assurance processes and leading teams, which contributed to her overall professional development.
Education and Expertise
Sarah Besich earned a Bachelor of Science (BS) degree in Chemistry from Sam Houston State University. Her educational background supports her expertise in operations and program management. She has a diverse skill set that includes leading teams, navigating ambiguity, and utilizing emotional intelligence to engage stakeholders effectively.
Professional Skills and Specializations
Sarah Besich specializes in operating within agile environments, where she brings together teams of subject matter experts, stakeholders, and end-users. She has a timeline-oriented mindset that aids in streamlining processes and expanding large-scale programs. Her experience in both Senior Program and Senior Product Manager roles has equipped her with the skills necessary to influence and engage effectively.