James Sorenson
About James Sorenson
James Sorenson is an Account Development Representative at Zerto, where he has worked since 2018. He has a background in marketing and experience in customer engagement and account management, having previously worked at Constant Contact and EverQuote.
Work at Zerto
James Sorenson has been employed at Zerto as an Account Development Representative since 2018. In this role, he focuses on Zerto's IT Resilience Platform, which integrates disaster recovery, backup, migrations, analytics, and cloud services. His work contributes to Zerto's mission of simplifying workload mobility, enabling the protection, recovery, and movement of applications across hybrid and multi-cloud environments. He is part of a team that supports over 6,000 customers globally, including major cloud service providers such as Microsoft Azure, IBM Cloud, and AWS.
Previous Experience at Constant Contact
Before joining Zerto, James Sorenson worked at Constant Contact as an Online Marketing Consultant from 2015 to 2016. His tenure lasted for seven months in Waltham, MA. In this position, he focused on customer engagement strategies to enhance online marketing efforts for clients. He also served as a Customer Engagement Specialist at Constant Contact for a brief period in 2015, where he contributed to improving customer interactions and satisfaction.
Experience at EverQuote
James Sorenson worked as an Account Manager at EverQuote from 2016 to 2018, where he spent two years managing client accounts. His responsibilities included developing relationships with clients and ensuring their needs were met effectively. This role allowed him to gain valuable experience in account management and customer service.
Education and Expertise
James Sorenson studied Marketing at the University of Massachusetts Lowell from 2009 to 2012. His education provided him with foundational knowledge in marketing principles and strategies, which he applies in his current role at Zerto. His academic background, combined with his professional experience, equips him with the skills necessary for effective customer engagement and problem-solving in fast-paced environments.
Passion for Problem Solving
James Sorenson has a passion for fast-paced problem solving, which influenced his decision to join Zerto. His enthusiasm for addressing challenges in the digital landscape drives his commitment to helping customers achieve their goals. He focuses on providing a platform that ensures an always-on customer experience, aligning with the demands of modern businesses.