Michael Chiaravallotti
About Michael Chiaravallotti
Michael Chiaravallotti is a Desktop Support Specialist with extensive experience in IT support and management, currently working at Zerto in Boston, Massachusetts. He holds multiple certifications and has worked in various roles across several companies since 2004, demonstrating proficiency in a wide range of operating systems and network management.
Work at Zerto
Michael Chiaravallotti has been employed at Zerto as a Desktop Support Specialist since 2019. In this role, he provides technical support and troubleshooting for desktop systems, ensuring efficient operation within the organization. His work involves addressing user issues and maintaining system performance in a dynamic environment in Boston, Massachusetts.
Previous Experience
Prior to his current position at Zerto, Michael held various roles in desktop support and IT management. He worked at Spencer Technologies as a Desktop Support Technician and Asset Manager from 2004 to 2006. He served as a NOC Engineer at Continental Resources from 2013 to 2014. Additionally, he worked at Takeda as a Desktop Support Specialist from 2018 to 2019, and at Radius Health, Inc. from 2015 to 2016, among other positions.
Education and Certifications
Michael Chiaravallotti completed his high school education at Burncoat High School, where he participated in AFJROTC from 1998 to 2002. He holds several certifications, including A+, XP, and ISO 20000, which validate his expertise in desktop support and IT service management.
Technical Skills and Proficiencies
Michael possesses a wide range of technical skills, including proficiency in multiple operating systems such as Windows 2000, XP, Vista, 7, 8, Linux, and Mac OSx. He is experienced in managing Active Directory, using Cisco VPN Client software, and installing various Linux distributions. His expertise extends to troubleshooting Microsoft Office products, managing TCP/IP networks, and utilizing VMware and Acronis Imaging Software.
Networking and Software Expertise
Michael has extensive experience with wired and wireless network hardware, particularly Cisco devices. He is skilled in application platforms like Windows Server and Exchange. His knowledge includes video conferencing hardware, Remedy ticketing software, and various line of business software, making him well-rounded in IT support and infrastructure management.