Roman Tereschuk
About Roman Tereschuk
Roman Tereschuk is a Level 3 Technical Support Engineer at Zerto and a Support Team Lead at Ciklum, both based in Kiev, Ukraine. He has extensive experience in managing virtualization infrastructures and is proficient in both Windows and Linux server environments.
Work at Zerto
Roman Tereschuk has been employed at Zerto as a Level 3 Technical Support Engineer since 2020. In this role, he is responsible for providing advanced technical support and troubleshooting for clients, ensuring the smooth operation of virtualization environments. His expertise in managing and resolving issues related to VMWare and Hyper-V infrastructures is critical for maintaining service quality. Roman's position at Zerto reflects his commitment to delivering effective technical solutions in a dynamic work environment.
Current Role at Ciklum
In addition to his role at Zerto, Roman Tereschuk serves as Support Team Lead at Ciklum since 2019. His responsibilities include overseeing the support team, managing client inquiries, and ensuring high standards of service delivery. Roman's leadership in this position highlights his ability to coordinate technical support efforts and enhance team performance in the Kiev Region, Ukraine.
Education and Expertise
Roman Tereschuk holds a Master's degree in Computer Systems Networking and Telecommunications from Kyiv State University of Telecommunications, which he earned from 2016 to 2018. He also obtained a Bachelor's degree in the same field from the same institution, completing it from 2012 to 2016. His educational background provides a strong foundation for his technical skills, including proficiency in managing Windows and Linux-based servers, as well as expertise in AWS and Azure services.
Previous Experience
Before his current roles, Roman Tereschuk worked as an IT Service Engineer at СОФТКОМ (SOFTCOM_Group) from 2017 to 2019. In this position, he gained valuable experience in technical support and infrastructure management. Additionally, he worked as a Data Input Operator at Exmoto from 2015 to 2017. These roles contributed to his comprehensive understanding of IT systems and support operations.
Technical Skills and Proficiencies
Roman Tereschuk possesses a diverse set of technical skills that enhance his effectiveness in support roles. He has hands-on experience with AWS services, including EC2, S3, and VPC, as well as Azure virtualization, networking, and storage services. His proficiency in automating tasks using Powershell contributes to improved efficiency in technical support operations. Roman's strong background in network infrastructure further supports his troubleshooting capabilities.