Steve Logiudice
About Steve Logiudice
Steve Logiudice serves as the Senior Manager of Technical Support at Zerto, a position he has held since 2018. Previously, he worked for eight years at Dell EMC as the Technical Support Services ESRS Senior Manager.
Work at Zerto
Steve Logiudice has been employed at Zerto since 2018, serving as the Senior Manager of Technical Support. In this role, he oversees technical support operations, ensuring that customer inquiries and issues are addressed effectively. His leadership contributes to the overall customer experience and satisfaction with Zerto's products and services. The company is known for its data protection and recovery solutions, and Logiudice plays a key role in supporting these offerings.
Previous Experience at Dell EMC
Before joining Zerto, Steve Logiudice worked at Dell EMC for eight years, from 2010 to 2018. He held the position of Technical Support Services ESRS Senior Manager in Hopkinton. During his tenure, he was responsible for managing technical support services related to Dell EMC's ESRS (Enterprise Secure Remote Services) platform. His experience at Dell EMC provided him with a strong foundation in technical support and customer service.
Education and Expertise
Steve Logiudice studied at Stonehill College from 1986 to 1990, where he completed a four-year degree. His educational background has equipped him with the knowledge and skills necessary for his roles in technical support management. Logiudice's expertise lies in technical support operations, customer service, and team leadership within the technology sector.
Professional Background
Steve Logiudice has built a career in technical support management, with significant experience in the technology industry. His professional journey includes a notable tenure at Dell EMC, where he developed skills in managing technical support teams and services. Since 2018, he has continued to advance his career at Zerto, focusing on enhancing customer support and service delivery.