Kathryn Gustafson
About Kathryn Gustafson
Kathryn Gustafson is a Senior Client Success Associate at Zest AI with a background in client success, disaster recovery, and education. She holds a Bachelor of Arts in Social Sciences and Spanish from the University of Oregon.
Current Role at Zest AI
Kathryn Gustafson currently holds the position of Senior Client Success Associate at Zest AI. She leverages her extensive experience and skill set to guide clients through the utilization of AI solutions. Kathryn has a deep understanding of client needs and focuses on ensuring successful integration and satisfaction.
Previous Experience at Kasasa
Before joining Zest AI, Kathryn worked at Kasasa in Austin, Texas. She served as Client Director for 7 months in 2022. Prior to that, she held the role of Client Success Manager from 2021 to 2022 for 1 year. During her tenure at Kasasa, she was responsible for managing client relationships and ensuring the successful delivery of services.
Educational Background and Language Proficiency
Kathryn Gustafson studied at the University of Oregon, where she earned a Bachelor of Arts (BA) in Social Sciences, focusing on Political Science and Economics, along with Spanish. She completed her degree in 2018 after three years of study. Additionally, Kathryn has over 10 years of advanced Spanish language study, enhancing her communication skills in multilingual environments.
Technical Proficiency
Kathryn is proficient in using various database-related tools, including SalesForce, AWS, and Pendo. Her technical skills enable her to efficiently manage client data and optimize customer experience. These tools are instrumental in her roles in client success and management.
Roles in Disaster Recovery and Education
Kathryn has also worked as a Disaster Recovery Specialist at the U.S. Small Business Administration for 11 months, where she assisted in recovery efforts. Prior to that, she served as a Lead Teacher at KinderCare Education for 1 year, demonstrating her versatility and ability to adapt to different professional settings. She also held the position of Exhibits Assistant and Campaign Staff Supervisor at the University of Oregon for 3 years.