Veronica Millen
About Veronica Millen
Veronica Millen is the Head of Customer Success at Ziflow, with extensive experience in customer success and account management roles across various companies.
Company
Veronica Millen is currently working at Ziflow as the Head of Customer Success. Ziflow is known for offering innovative solutions in the area of project management and team collaboration. Veronica has held multiple roles at Ziflow, which include her recent position of Implementation Manager from 2022 to 2023 and Customer Success Manager from 2021 to 2022.
Title
Veronica Millen holds the title of Head of Customer Success at Ziflow. This role focuses on ensuring customer satisfaction, fostering client relationships, and optimizing the customer journey.
Education and Expertise
Veronica Millen studied at the University of Arkansas, achieving a Bachelor of Arts (B.A.) in Journalism with a concentration in advertising and public relations. This educational background has provided her with a strong foundation in communication and strategic public relations, which she leverages in her professional roles.
Background
Veronica Millen has a diverse background in customer success and account management. She has held multiple positions across various companies, including FourKites, Inc. and J.B. Hunt Transport Services, Inc. Her roles have ranged from Carrier Sales Manager to Senior Product Support Specialist, showcasing her versatility and broad expertise in client management and support operations.
Prior Positions
Before her current role at Ziflow, Veronica Millen worked in multiple capacities at companies like BluJay Solutions as a Business Consultant and Decisions.com as a Customer Success Manager. She also served as an Implementation Manager and Customer Success Manager at Ziflow. Her earlier career includes significant roles at FourKites, Inc. and J.B. Hunt Transport Services, Inc., where she developed her skills in customer success, product support, and strategic account management.