Frank Chiem

Frank Chiem

Customer Success Operations Analyst @ Zilliant

About Frank Chiem

Frank Chiem is a Customer Success Operations Analyst at Zilliant, where he has worked since 2022. He has a diverse background in financial and operational roles across various companies, including Fisher Investments and Guideline, and holds a Bachelor of Arts in Economics and Sociology from Brown University.

Work at Zilliant

Frank Chiem has been employed at Zilliant since 2022, currently holding the position of Customer Success Operations Analyst. His role involves supporting customer success initiatives and enhancing operational efficiency. Prior to this position, he worked at Zilliant as a Financial Analyst for six months in 2021 and as a Business Operations Analyst for seven months in 2022. His experience at Zilliant spans various operational roles, contributing to the company's objectives in the Austin, Texas Metropolitan Area.

Previous Employment Experience

Before joining Zilliant, Frank Chiem worked at Guideline as an Account Coordinator for 11 months in 2021, where he managed client accounts and facilitated communication between clients and the company. He also served as an Investment Operations Associate at Fisher Investments from 2018 to 2020, gaining experience in investment operations. Additionally, he worked as a Finance Associate at Valco Instruments Company for one year from 2014 to 2015, where he contributed to financial processes.

Education and Expertise

Frank Chiem holds a Bachelor of Arts (B.A.) degree in Economics and Sociology from Brown University. He also studied Social Sciences at the University of Amsterdam. His educational background provides him with a strong foundation in analytical skills and social research, which he applies in his professional roles.

Background

Frank Chiem has a diverse professional background, with experience in customer success, financial analysis, and investment operations. He has worked in various capacities across multiple organizations, primarily in the Austin, Texas Metropolitan Area and Camas, Washington. His career trajectory reflects a focus on operational efficiency and client management.

People similar to Frank Chiem