Matthew Lovett
About Matthew Lovett
Matthew Lovett serves as the Director of Customer Success for EMEA at Zilliant, a position he has held since 2019. He has extensive experience in various leadership roles across multiple companies, including Retail Solutions Inc., dunnhumby, and EMI Music.
Work at Zilliant
Matthew Lovett has been serving as the Director of Customer Success for the EMEA region at Zilliant since 2019. In this role, he focuses on enhancing customer satisfaction and driving successful outcomes for clients. His responsibilities include overseeing customer success strategies and ensuring that clients derive maximum value from Zilliant's solutions. His tenure at Zilliant has contributed to the company's growth in the EMEA market.
Previous Experience at Retail Solutions Inc.
Prior to his current role, Matthew Lovett worked at Retail Solutions Inc. as the Director of Global Business Operations from 2009 to 2016. Based in London, he managed global operations and contributed to the company's strategic initiatives. His experience at Retail Solutions Inc. provided him with insights into operational efficiencies and customer engagement.
Career at Datorama, a Salesforce Company
Matthew Lovett held the position of Director of Portfolio Success at Datorama, a Salesforce Company, from 2016 to 2019. During his time there, he was responsible for managing customer portfolios and ensuring successful implementation of Datorama's analytics solutions. His role involved collaborating with clients to optimize their use of the platform.
Background in Marketing and Insights
Matthew Lovett has a diverse background in marketing and consumer insights. He worked as a Marketing Manager at Blue Square from 2005 to 2007 and as the Global Consumer Insight Manager at EMI Music for 11 months in 2008 to 2009. These roles allowed him to develop skills in market analysis and customer engagement strategies.
Experience at dunnhumby and The Motley Fool
Matthew Lovett served as an Account Director at dunnhumby from 1999 to 2005, where he focused on client relationships and data-driven marketing strategies. Additionally, he was the Head of CRM at The Motley Fool for 11 months in 2007 to 2008, overseeing customer relationship management initiatives. These positions contributed to his expertise in customer success and relationship management.