Michael Morocco
About Michael Morocco
Michael Morocco is the Director of Professional Services at Zilliant, where he has worked since 2020. He has a background in civil engineering and extensive experience in strategy consulting and customer success across various industries.
Work at Zilliant
Michael Morocco has been serving as the Director of Professional Services at Zilliant since 2020. In this role, he leads professional services initiatives across North America and Europe. His responsibilities include overseeing pre-sale activities such as solution design, project planning, and team resourcing. Prior to this position, he worked as a Customer Success Manager (Enterprise/Strategic) at Zilliant from 2017 to 2020, where he focused on ensuring client satisfaction and successful implementation of services.
Education and Expertise
Michael Morocco earned a Bachelor of Science degree in Industrial & Systems Engineering from the Georgia Institute of Technology. He possesses expertise in integrating advanced analytical systems with various business platforms, including ERP, CRM, CPQ, eCommerce, and BI portals. His skills encompass benefit measurement, price optimization, demand forecasting, and decision support systems, making him well-versed in analytical methodologies.
Background
Before joining Zilliant, Michael Morocco gained diverse experience in various roles. He worked as a Strategy Consultant at Revenue Analytics, Inc. from 2014 to 2017, where he contributed to strategic initiatives. Earlier, he completed internships at Williams & Associates Land Planners, P.C. in 2009 and GE Transportation in 2011, focusing on civil engineering and locomotive manufacturing, respectively. He also worked in ramp operations at Delta Air Lines in 2012.
Achievements
Throughout his career, Michael Morocco has been involved in multiple projects that leverage his analytical skills and industry knowledge. His work spans various sectors, including industrial manufacturing and distribution, logistics, aviation services, and travel and hospitality. His contributions have supported organizations in enhancing their operational efficiency and decision-making processes.