Sharon Landress Hasting
About Sharon Landress Hasting
Sharon Landress Hasting is a Manager of Product Documentation currently employed at Zilliant in Austin, Texas. She has extensive experience in technical writing and information development, having held various positions at notable companies including Bazaarvoice, Okta, and Oracle.
Current Role at Zilliant
Sharon Landress Hasting serves as the Manager of Product Documentation at Zilliant, a position she has held since 2022. In this role, she is responsible for overseeing the creation and management of product documentation, ensuring that technical information is clear and accessible to users. Her work contributes to the overall effectiveness of Zilliant's product offerings in the market.
Previous Experience at Bazaarvoice
Prior to her current role, Sharon worked at Bazaarvoice as the Global Knowledge Manager from 2013 to 2021. During her eight years there, she focused on managing knowledge resources and documentation processes to enhance user experience and support global operations. Her tenure at Bazaarvoice provided her with extensive experience in knowledge management within a fast-paced environment.
Professional Background in Technical Writing
Sharon has a diverse background in technical writing and information development. She worked at Okta as the Manager of Information Development for 11 months in 2021-2022. Before that, she held positions at Zenoss as Lead Technical Writer from 2008 to 2013, and at Oracle as Senior Information Developer from 2004 to 2007. Her roles have consistently involved leading documentation efforts and improving technical communication strategies.
Educational Background
Sharon earned her Bachelor of Business Administration with a focus on Business and Computer Science from The University of Texas at Austin. This educational foundation has equipped her with the skills necessary to bridge the gap between technical information and business needs, enhancing her effectiveness in her professional roles.
Early Career Experience
Sharon began her career in information development at Waveset Technologies as Lead Information Developer from 2001 to 2004. She also worked at Trustwave as Senior Technical Writer for one year from 2007 to 2008. These early experiences laid the groundwork for her expertise in technical writing and documentation management.