Tom Sheppard
About Tom Sheppard
Tom Sheppard is an Engagement Manager at Zilliant, where he has worked since 2011. He has held various leadership roles in technology and professional services, including positions at Numetrix, I2 Technologies, and Activant Solutions.
Work at Zilliant
Tom Sheppard has been serving as an Engagement Manager at Zilliant since 2011. In this role, he is responsible for managing client relationships and ensuring successful implementation of Zilliant's solutions. His tenure at Zilliant has spanned over 13 years, during which he has contributed to the company's growth and client satisfaction in Austin, Texas.
Previous Experience at Numetrix
Before joining Zilliant, Tom Sheppard worked at Numetrix as a Senior Application Engineer from 1991 to 1996. During his five years at Numetrix, he focused on developing and implementing software solutions that addressed client needs in the engineering sector.
Professional Background at I2 Technologies
Tom Sheppard held the position of Director of Professional Services at I2 Technologies from 1996 to 2003. Based in Scottsdale, Arizona, he led a team responsible for delivering professional services to clients, enhancing their experience with I2's software products over a seven-year period.
Experience at Activant Solutions
From 2003 to 2010, Tom Sheppard served as Senior Director of Professional Services at Activant Solutions. In this role, he oversaw the professional services team, ensuring the delivery of quality service and support to clients, which contributed to the company's operational success for seven years.
Education and Expertise
Tom Sheppard studied at the University of Toronto, where he earned a Bachelor of Arts degree in Chemical Engineering and Chemistry from 1985 to 1989. His educational background provides him with a strong foundation in engineering principles and analytical skills, which he applies in his professional roles.