Erika Hoyle
About Erika Hoyle
Erika Hoyle is a Revenue Operations Manager with a diverse background in business operations and customer service. She has held various roles across multiple companies, including positions in social outreach, sales operations, and healthcare operations.
Current Role at Zingtree
Erika Hoyle serves as the Revenue Operations Manager at Zingtree, a position she has held since 2022. In this role, she is responsible for optimizing revenue processes and enhancing operational efficiency within the organization. Her experience in revenue operations contributes to Zingtree's strategic goals and overall business performance.
Previous Experience in Revenue Operations
Prior to her current role, Erika held several positions in revenue operations and business analysis. She worked as a Senior Business Operations Analyst at SocialChorus from 2020 to 2021 and as a Sales Operations Analyst from 2018 to 2020. Her experience includes managing sales operations and improving customer engagement strategies.
Background in Customer Service and Outreach
Erika has a background in customer service and outreach, having worked as a Customer Happiness Agent and Spanish Lead at Indiegogo from 2013 to 2015. She also served as the Social Outreach Manager at PetBot Inc for 9 months in 2016. These roles provided her with skills in customer relations and community engagement.
Educational Background
Erika holds a Bachelor of Arts degree in Anthropology and Global Studies from UCLA, which she completed from 2008 to 2010. She also studied Fine Arts and Psychology at Berkeley City College from 2013 to 2015. Additionally, she earned a Digital Marketing Certificate from Academy X in 2016, enhancing her skills in digital marketing strategies.
Experience in Veterinary and Healthcare Operations
Erika has experience in the veterinary and healthcare sectors, having worked as a Technician Assistant at VCA San Francisco Veterinary Specialists from 2016 to 2017 and in Healthcare Operations at Fuzzy Pet Health from 2017 to 2018. These roles provided her with insights into operational processes within the healthcare industry.