Tom Mayes
About Tom Mayes
Tom Mayes is the COO and Co-Founder of Zingtree, a company that specializes in creating decision trees for technical support. He has extensive experience in operations management and previously served as Sales Manager for Norske Skog in North America.
Work at Zingtree
Tom Mayes serves as the COO and Co-Founder of Zingtree, a company that specializes in creating decision trees to enhance technical support. He has been with Zingtree since its inception in 2014 and has played a significant role in developing the platform for building interactive troubleshooters. Under his leadership, Zingtree focuses on improving customer support through innovative interactive tools and manages a global sales team dedicated to this mission.
Previous Experience at Norske Skog
Before co-founding Zingtree, Tom Mayes worked at Norske Skog as the Sales Manager for North America from 1996 to 2001. During his five years in this role, he gained valuable experience in sales management and operations within the paper industry, which contributed to his expertise in managing teams and driving sales strategies.
Education and Expertise
Tom Mayes studied at the University of California, Berkeley, where he acquired foundational knowledge that supports his career in operations management within the tech industry. He also attended The Branson School, which further developed his academic background. His educational experiences have equipped him with the skills necessary to lead teams and manage complex projects effectively.
Background
Tom Mayes has extensive experience in operations management, particularly within the technology sector. His career trajectory includes significant roles that have shaped his understanding of customer support and sales operations. His background in both the tech and paper industries provides him with a diverse perspective on business management and operational efficiency.