Clarence Walker
About Clarence Walker
Clarence Walker is a Support Technician currently employed at Ziosk in Dallas, TX, where he has worked since 2020. He has a diverse background in technical support roles across various companies, including Edge Communications, HCL Technologies, and DXC Technology, and holds an Associate's degree in Computer Network Engineering from Westwood College-Dallas.
Work at Ziosk
Clarence Walker has been employed at Ziosk as a Support Technician since 2020. In this role, he provides technical assistance and support to users, ensuring that the systems operate smoothly. His responsibilities include troubleshooting issues, resolving customer inquiries, and maintaining the functionality of the technology used within the organization. His experience in this position contributes to his goal of establishing a long-term career in a corporate environment.
Previous Experience in IT Support
Before joining Ziosk, Clarence Walker held several positions in IT support. He worked at Edge Communications as an IT Support Technician for seven months in 2019. Prior to that, he served as a FedEx Technical Help Desk/Chat Support Specialist at HCL Technologies from 2015 to 2017. He also worked as a Product Support Engineer at Trintech for nine months in 2017 to 2018, and as a Technical Support Specialist at DXC Technology from 2018 to 2019. His diverse experience in these roles has equipped him with a strong foundation in customer service and technical support.
Education and Expertise
Clarence Walker studied at Oklahoma State University, where he achieved a degree in General Studies. He also attended Westwood College-Dallas, earning an Associate's degree in Computer Network Engineering. His educational background provides him with a solid understanding of technology, which he applies in his various support roles. His expertise encompasses customer service, technology, and management, allowing him to effectively assist users and resolve technical issues.
Background in Technology and Finance
Clarence Walker possesses a solid background in both technology and the financial advisor profession. His work experience includes a role as an Implementation Specialist at Dealertrack Technologies for three months in 2014 to 2015. This combination of skills in technology and finance supports his ability to navigate complex systems and provide effective solutions in a corporate setting.