Jack Starnes
About Jack Starnes
Jack Starnes serves as the Customer Solutions Lead at Ziosk, where he focuses on enhancing customer experiences through innovative solutions. He has a background in Information Systems and extensive experience in IT and retail operations, contributing to business growth across various roles.
Work at Ziosk
Jack Starnes currently serves as the Customer Solutions Lead at Ziosk, a position he has held since 2024. In this role, he focuses on enhancing customer experiences through innovative solutions and effective problem-solving strategies. His responsibilities include leading initiatives that integrate technology with customer service to improve overall operational efficiency.
Education and Expertise
Jack Starnes earned a Bachelor of Science in Computer Information Systems from DeVry University - West Hills, where he studied from 1998 to 2003. His educational background provides a solid foundation in information systems, which he applies in his professional roles. He emphasizes a comprehensive understanding of both technological and human aspects of business operations.
Background
Jack Starnes has a diverse professional background, having worked in various roles across the IT and retail sectors. He began his career in the US Navy as an Operations Specialist 2nd Class from 1991 to 1995. He then transitioned to the private sector, holding positions such as Sr. Manager of Technical Support at Wingstop Restaurants, IT Manager of Retail Operations at Black Rifle Coffee Company, and Customer Care Manager in 2023.
Achievements
Throughout his career, Jack Starnes has demonstrated a proven track record in leading IT and retail integration projects. He has played a key role in fostering a culture of continuous learning and adherence to industry standards, which has contributed to significant improvements in business operations and customer experiences. His focus on process optimization and team leadership has driven innovations that enhance service quality.
Professional Skills
Jack Starnes specializes in effective problem-solving, process optimization, and team leadership. He emphasizes building mutually beneficial partnerships with vendors to ensure optimal service delivery and cost-effectiveness. His approach combines technical expertise with a strong understanding of customer needs, enabling him to devise practical and user-friendly solutions.