Sarah Mc Clenaghan
About Sarah Mc Clenaghan
Sarah McClenaghan is a Customer Success Manager at Ziosk, with a diverse background in communications and instructional design across various companies. She has held multiple roles in organizations such as Brinker International, Jamba Juice, and Cheddar's Scratch Kitchen, focusing on aligning communication strategies with organizational goals.
Current Role at Ziosk
Sarah Mc Clenaghan serves as a Customer Success Manager at Ziosk, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and aligning communication strategies with the company's vision. Her responsibilities include ensuring that clients receive timely and effective support, which contributes to overall customer engagement and retention.
Previous Experience in Communications Management
Prior to her current role, Sarah held various positions in communications management across multiple organizations. She worked as a Communications Manager at Jamba Juice for six months in 2018 and at Cheddar's Scratch Kitchen for four years from 2013 to 2017. Additionally, she served as a Communications and Content Design Consultant at Main Event Entertainment for seven months in 2017. Her experience emphasizes her ability to deliver engaging information and align communication strategies with organizational goals.
Founding Experience at The Grain Exchange, Inc.
Sarah founded The Grain Exchange, Inc. and served as a Communications and Instructional Design Consultant from 2006 to 2009. This role involved developing communication strategies and instructional materials, showcasing her expertise in both communication and instructional design. Her entrepreneurial experience contributed to her understanding of organizational dynamics and communication processes.
Background in Technology and Support Roles
Sarah has a substantial background in technology and support roles, having worked at Brinker International from 1991 to 2006. During her 15 years there, she held multiple positions, including Technology Analyst and Senior I.T. Liaison. This experience provided her with a strong foundation in technical support and communication within organizational settings.
Educational Background and Expertise
Sarah Mc Clenaghan studied at the University of Wisconsin-Milwaukee and the University of Wisconsin-Stevens Point. She also attended the University of North Texas, where she achieved a Bachelor of Arts and Applied Science (BAAS) in Data Analytics. Her educational background supports her expertise in communication and data-driven decision-making within organizations.