Ashleigh Bossa
About Ashleigh Bossa
Ashleigh Bossa is a Member Services Associate at Zipcar in Boston, Massachusetts, where she has worked since 2016. With a background in psychology and extensive customer service experience, she excels in problem-solving and values teamwork.
Work at Zipcar
Ashleigh Bossa has been employed at Zipcar as a Member Services Associate since 2016. In this role, she is responsible for assisting members with their inquiries and ensuring a positive customer experience. Her tenure at Zipcar spans eight years, during which she has developed a strong understanding of the company's operations and member needs. Based in Boston, Massachusetts, she actively engages with customers to provide support and resolve issues efficiently.
Previous Experience in Customer Service
Prior to her role at Zipcar, Ashleigh Bossa worked as a Customer Service Representative at Selfridges from 2015 to 2016. This position allowed her to hone her customer service skills in a fast-paced retail environment in London, England. She also served as a Customer Service Assistant at John Lewis from 2014 to 2015, further building her expertise in customer relations and support.
Education and Expertise
Ashleigh Bossa holds a Bachelor of Science degree in Psychology from The School of Psychology at the University of East London. Her academic background provides her with insights into human behavior, which enhances her effectiveness in customer service roles. This knowledge supports her ability to empathize with customers and address their needs effectively.
Skills and Attributes
Ashleigh Bossa demonstrates strong problem-solving skills, particularly in high-pressure situations that require quick decision-making. She values teamwork and actively contributes ideas that enhance team dynamics and productivity. Additionally, she maintains impeccable attendance and punctuality, reflecting her commitment to time management and professionalism in the workplace.
Commitment to Personal Development
Ashleigh Bossa is dedicated to personal development and self-improvement. She consistently strives to surpass her personal goals, reflecting her commitment to growth in both her professional and personal life. This drive for improvement complements her role in customer service, enabling her to provide better support to customers.