Drin Luta
About Drin Luta
Drin Luta is an Account Management Executive at Zipcar, where he has worked since 2020. He holds a Bachelor of Arts in Applied Psychology and Sociology from the University of Brighton and has previous experience in compliance and customer service.
Work at Zipcar
Drin Luta has been employed at Zipcar as an Account Management Executive since 2020. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work involves coordinating with various departments to enhance service delivery and support the company's growth objectives. His tenure at Zipcar has contributed to his professional development in account management and customer relations.
Education and Expertise
Drin Luta earned a Bachelor of Arts degree in Applied Psychology and Sociology from the University of Brighton, where he studied from 2013 to 2016. Prior to this, he completed A Levels in English Literature, Psychology, and Film Studies at Esher College from 2011 to 2012. His educational background provides a strong foundation in understanding human behavior and social dynamics, which is beneficial in his current role.
Background
Drin Luta has a diverse professional background. He worked briefly as a Compliance Officer for Richmond and Wandsworth Councils in 2017, where he focused on regulatory compliance. Prior to that, he gained experience as a Customer Advisor at UNIQLO from 2016 to 2017, where he interacted with customers and assisted in their shopping experience. This variety of roles has equipped him with skills in compliance, customer service, and account management.
Previous Work Experience
Before joining Zipcar, Drin Luta held positions that contributed to his professional growth. He served as a Compliance Officer for Richmond and Wandsworth Councils for a short period in 2017. Additionally, he worked as a Customer Advisor at UNIQLO from 2016 to 2017, where he developed customer service skills. These experiences have shaped his approach to account management and client relations.