Ellie Moskova
About Ellie Moskova
Ellie Moskova is a UX Research Manager with over six years of experience in consumer insights and behavioral data. She has held various roles in research and insights, including positions at Zipcar, Publicis Sapient, and SapientRazorfish.
Current Role as UX Research Manager
Ellie Moskova currently holds the position of UX Research Manager at Zipcar, a role she has occupied since 2021. In this capacity, she leads the customer experience strategy, emphasizing the importance of the customer voice in product development and service enhancement. Her work involves analyzing user behavior and preferences to inform design decisions and improve overall user satisfaction.
Previous Experience at Zipcar
Before her current role, Ellie Moskova served as the Senior UX Research Lead at Zipcar from 2020 to 2021. During her tenure, she focused on understanding user needs and preferences, contributing to the development of user-centered design practices within the organization. Her efforts helped shape the company's approach to enhancing customer interactions and experiences.
Educational Background in Economics
Ellie Moskova earned her Bachelor of Science (B.S.) in Economics Honors from DePaul University, where she studied from 2012 to 2016. Her academic background provided her with a strong foundation in economic principles, which she applies in her research and insights work. During her time at DePaul, she also served as a Supplemental Economics Instruction Leader, assisting fellow students in understanding complex economic concepts.
Professional Experience in Research and Insights
Ellie Moskova has over six years of experience in the field of consumer insights and behavioral data. Prior to her role at Zipcar, she worked at Publicis Sapient as an Associate in Research & Insights from 2017 to 2020, and at SapientRazorfish as a Junior Associate in Research & Insights from 2016 to 2017. Additionally, she completed a Market Research Internship at Waterton from 2015 to 2016, where she gained practical experience in market analysis.
Early Career at Nordstrom
Ellie Moskova began her professional career as a Lead Sales Associate at Nordstrom in Walnut Creek, California, from 2012 to 2013. This role provided her with foundational customer service experience, which later informed her approach to user experience research and customer advocacy in her subsequent positions.