Forrest Neilson
About Forrest Neilson
Forrest Neilson serves as the Director of Field Operations at Zipcar, where he has worked since 2018. He has extensive experience in management roles across various companies, including Pottery Barn, Sony, and Gap Inc., and has a background in Environmental Biology and Business Administration.
Current Role at Zipcar
Forrest Neilson serves as the Director of Field Operations at Zipcar, a position he has held since 2018. Based in Chicago, Illinois, he oversees field operations, ensuring efficient management and strategic implementation of services across the region. His role involves coordinating various operational aspects to enhance the customer experience for Zipcar's members.
Previous Experience at Zipcar
Forrest Neilson has held multiple positions at Zipcar prior to his current role. He worked as the Sr. Manager for North America Locations from 2015 to 2016, and as the Regional General Manager from 2016 to 2017. Additionally, he was the Locations Merchandising Manager from 2011 to 2013 and the Manager of Operations & Innovation from 2013 to 2015. His tenure at Zipcar involved significant contributions to market launches and operational improvements.
Career Background in Retail Management
Forrest Neilson has extensive experience in retail management, having worked as a General Manager at Pottery Barn and Gap Inc. from 1992 to 2004. He also held the position of District Merchandising Manager at Restoration Hardware in 2003. His background includes managing operations and driving sales in various retail environments, contributing to his expertise in operational efficiency.
Education and Academic Background
Forrest Neilson studied at the University of Massachusetts, where he achieved a degree in Environmental Biology. He also attended City College of San Francisco, earning a degree in Business Administration and Management. His educational background supports his professional roles, particularly in operations and management.
Achievements in Strategic Partnerships
Throughout his career, Forrest Neilson has developed critical relationships with state government and transportation officials, facilitating car-sharing license agreements and municipal partnerships. He has also negotiated exclusive pricing contracts with national parking vendors, enhancing operational efficiency and service delivery for Zipcar.