George Macneil
About George Macneil
George Macneil serves as the Senior Manager of Global Member Services for Contact Center Operations in North America at Zipcar, a position he has held since 2012. He has extensive experience in client service roles, including previous positions at Sallie Mae and Manulife.
Work at Zipcar
George Macneil has been employed at Zipcar since 2012, serving as the Senior Manager of Global Member Services and overseeing Contact Center Operations for North America. His role involves managing member services and ensuring efficient contact center operations. He has contributed to the growth and enhancement of member experiences within the organization, leveraging his extensive background in client service.
Previous Experience at Sallie Mae
Before joining Zipcar, George Macneil worked at Sallie Mae as the Senior Director of Client Service for Campus Solutions from 2010 to 2012. In this role, he was responsible for managing client services and improving service delivery within the organization. His tenure at Sallie Mae provided him with valuable experience in client relations and service management.
Career Background in Client Services
George Macneil has a robust background in client services, having worked at Manulife from 1994 to 1997 as a Manager for Client Service in North American Funds. He also served as a Client Service Administrator at MFS Investment Management from 1986 to 1993. This extensive experience has equipped him with the skills necessary to excel in service-oriented roles.
Education and Expertise
George Macneil earned a Bachelor of Science degree from Suffolk University, where he studied from 1981 to 1985. His educational background has provided him with foundational knowledge and skills that support his career in client service and management.