Inés Franco
About Inés Franco
Inés Franco is a customer service professional currently employed at Zipcar in Boston, Massachusetts, where she has worked since 2014. She has a background in translation and education, having previously worked in Austria and Germany.
Work at Zipcar
Inés Franco has been employed at Zipcar since 2014, serving in the role of Atención Al Cliente. Over her ten years at the company, she has contributed to customer service operations in Boston, Massachusetts. Her responsibilities include assisting customers with inquiries and ensuring a positive user experience.
Education and Expertise
Inés Franco pursued her education at Universitat Oberta De Catalunya from 2011 to 2014, completing a three-year program. She furthered her studies at Bsm - Universitat Pompeu Fabra from 2016 to 2017, where she spent one year enhancing her academic qualifications. Her educational background supports her professional roles in customer service and translation.
Previous Experience in Translation and Education
Before joining Zipcar, Inés Franco worked at Ilf Consulting Engineers in Innsbruck, Tyrol, Austria, as Traductora Y Profesora De Español from 2012 to 2013 for ten months. She also held a position at Audi AG in Ingolstadt, Bavaria, Germany, where she was involved in translation and correction for five months in 2013. These roles contributed to her skills in language and communication.