Joakim Helde
About Joakim Helde
Joakim Helde is a Mobility Service Support professional currently based in Oslo, Norway. He has extensive experience in customer service and IT solutions, having worked for companies such as Avis Budget Group and General Motors.
Current Role at Zipcar
Joakim Helde has been employed at Zipcar since 2019, serving as a Mobility Service Support specialist. His role involves providing assistance and support related to mobility services, contributing to the operational efficiency of the organization. He is based in Oslo, Norway, where he has been part of the team for over five years.
Previous Experience at Avis Budget Group
Joakim Helde worked at Avis Budget Group in various capacities from 2016 to 2019. Initially, he served as a Customer Service Specialist for two years, where he focused on enhancing customer satisfaction. He later transitioned to the role of Subject Matter Expert for one year, based in Budapest, Hungary, where he provided specialized knowledge and support within the organization.
Experience at General Motors
Joakim Helde's tenure at General Motors spanned from 2014 to 2017. He began as an IT Solutions Consultant 1 for nine months, followed by a two-year role as an IT Solutions Consultant 1 Subject Matter Expert. In these positions, he contributed to IT solutions and provided expert guidance, enhancing the company's technological capabilities.
Professional Background
Joakim Helde has a diverse professional background in customer service and IT solutions. His experience encompasses roles in mobility services, customer support, and IT consulting. This varied expertise has equipped him with a comprehensive understanding of both customer needs and technical solutions in the mobility sector.