Kevin Mccarthy
About Kevin Mccarthy
Kevin McCarthy is a Help Desk Manager with extensive experience in the field, currently working at Eaton Vance since 2019 and previously at Zipcar and Harvard Business Publishing. He studied at Harvard University and has held various managerial roles in technology support.
Work at Eaton Vance
Kevin McCarthy has served as Help Desk Manager at Eaton Vance since 2019. In this role, he oversees the help desk operations, ensuring efficient support for users. His tenure at Eaton Vance spans five years, during which he has contributed to enhancing user support services in Boston, Massachusetts.
Experience at Zipcar
Since 2009, Kevin McCarthy has held the position of Help Desk Manager at Zipcar. With over 15 years in this role, he manages help desk functions and provides support to users. His extensive experience in this capacity has been pivotal in maintaining operational efficiency in Boston, Massachusetts.
Previous Role at Harvard Business Publishing
Before his current roles, Kevin McCarthy worked as Help Desk Manager at Harvard Business Publishing from 2005 to 2009. During his four years there, he was responsible for managing help desk operations and user support, contributing to the organization's service delivery.
Background at Schneider Electric
Kevin McCarthy worked as End User Services Manager at Schneider Electric from 2000 to 2005. In this five-year role, he was responsible for overseeing user services and support, which laid the foundation for his subsequent positions in help desk management.
Education at Harvard University
Kevin McCarthy studied at Harvard University. His educational background has equipped him with the skills and knowledge applicable to his roles in help desk management and user support.