Monica Andrade
About Monica Andrade
Monica Andrade is a Damage & Insurance Associate at Zipcar, where she has worked since 2019. She previously held positions as a New Members Associate at Zipcar and as a Sales Advisor at Calzedonia Portugal.
Current Role as Damage & Insurance Associate
Monica Andrade has been working as a Damage & Insurance Associate at Zipcar since 2019. In this role, she is responsible for managing damage claims and insurance-related inquiries. Her position involves assessing incidents, coordinating with insurance providers, and ensuring compliance with company policies. This role builds on her previous experience at Zipcar, where she developed a strong understanding of the company's operations.
Experience at Zipcar
Monica Andrade began her career at Zipcar as a New Members Associate from 2017 to 2019 in Bracknell. During her two years in this position, she focused on onboarding new members and providing customer support. This experience laid the foundation for her current role, allowing her to gain insights into customer service and operational processes within the company.
Previous Employment at Calzedonia Portugal, Lda.
Prior to her tenure at Zipcar, Monica Andrade worked as a Sales Advisor at Calzedonia Portugal, Lda. from 2008 to 2009 in Funchal, Ilha da Madeira, Portugal. In this role, she was responsible for assisting customers, managing sales transactions, and promoting products. This experience contributed to her skills in customer engagement and sales.
Educational Background
Monica Andrade studied at Universidade da Madeira, where she earned a Bachelor's degree in Business and Languages Studies from 2014 to 2017. Additionally, she completed an Intensive Course in German at Escola Profissional Dr. Francisco Fernandes in 2014, which lasted for 11 months. Her educational background supports her professional roles, particularly in customer service and communication.