Suzanne Schmelzer
About Suzanne Schmelzer
Suzanne Schmelzer serves as the Locations Coordinator for Zipcar in the San Francisco Bay Area, a position she has held since 2018. She utilizes data analysis tools to optimize Zipcar locations and coordinates with various departments to ensure member satisfaction and operational efficiency.
Work at Zipcar
Suzanne Schmelzer has been employed at Zipcar since 2018, currently serving as the Locations Coordinator for the Bay Area. In this role, she focuses on optimizing Zipcar locations by utilizing tools such as Spotfire, Excel, and Google Maps to analyze usage and demand data. She collaborates with various departments within the company to meet both short-term and long-term objectives. Additionally, she is responsible for auditing Zipcar locations to ensure they meet standards for member satisfaction, safety, and cleanliness. Prior to her current position, she also worked as a Fleet Associate, managing branding and signage efforts to improve member way-finding and acquisition.
Education and Expertise
Suzanne Schmelzer earned her Bachelor's degree in Professional, Technical, Business, and Scientific Writing from San Francisco State University. Her studies spanned from 2012 to 2016, providing her with a solid foundation in effective communication and technical writing skills. This educational background supports her current role at Zipcar, where she applies her expertise in data analysis and coordination to enhance operational efficiency.
Background
Suzanne Schmelzer has been an integral part of the Zipcar team in the San Francisco Bay Area for over six years. Her experience in various roles within the company has equipped her with a comprehensive understanding of location management and fleet operations. Her work involves cross-departmental collaboration, ensuring that the company's goals align with member needs and expectations.
Responsibilities and Skills
In her role as Locations Coordinator, Suzanne Schmelzer is tasked with auditing Zipcar locations to maintain high standards of member satisfaction, safety, and cleanliness. She employs analytical tools to assess location performance and demand trends. Her responsibilities also include managing branding and signage initiatives, which are crucial for enhancing member navigation and attracting new users to Zipcar services.