Thomas Deckenbach
About Thomas Deckenbach
Thomas Deckenbach is a Risk Associate at Zipcar, where he has worked remotely since 2021. He holds a Bachelor's degree in Criminal Justice from East Stroudsburg University of Pennsylvania and has previous experience in asset protection and dispatching.
Work at Zipcar
Thomas Deckenbach has been employed as a Risk Associate at Zipcar since 2021. In this role, he works remotely and is responsible for analyzing motor vehicle reports to assess the viability and eligibility of applicants for service use. He utilizes Zendesk for customer support communication, verifying documentation submitted by applicants. Additionally, he employs Onfido for document review to confirm the validity of information during the risk assessment process. He also cross-references billing and shipping information with Ekata to ensure data accuracy.
Education and Expertise
Thomas Deckenbach holds a Bachelor's degree in Criminal Justice from East Stroudsburg University of Pennsylvania, where he studied from 2016 to 2018. Prior to that, he earned an Associate's degree in Criminal Justice from County College of Morris, studying from 2013 to 2015. His educational background provides him with a solid foundation in criminal justice principles, which he applies in his current role at Zipcar.
Background
Before joining Zipcar, Thomas Deckenbach worked as an Asset Protection Detective at Bloomingdale's from 2019 to 2021 in Short Hills, New Jersey. His responsibilities in this position likely involved monitoring and preventing theft and loss, contributing to his expertise in risk management. Additionally, he served as a Dispatcher/Intern at East Stroudsburg University of Pennsylvania from 2016 to 2018, gaining experience in communication and operational support.
Professional Skills
In his role as a Risk Associate, Thomas Deckenbach utilizes various tools and technologies to enhance the risk assessment process. He employs Zendesk for customer support, Onfido for document verification, and Ekata for data validation. His analytical skills enable him to effectively assess motor vehicle reports and ensure the accuracy of applicant information, contributing to the overall risk management strategy at Zipcar.