Tristan Balman
About Tristan Balman
Tristan Balman is an IT Helpdesk Associate at Zipcar in Bracknell, England, where he has worked since 2019. He holds a Bachelor's degree in Game Scripting from Friends of Design and has previous experience as an IT Intern at DHL Express in Johannesburg, South Africa.
Work at Zipcar
Tristan Balman has been employed at Zipcar as an IT Helpdesk Associate since 2019. In this role, he serves as the first point of contact for users and customers, providing support through various communication channels. His responsibilities include addressing technical issues and ensuring both qualitative and quantitative excellence in service delivery. His experience at Zipcar has contributed to his expertise in IT support within the car-sharing industry.
Education and Expertise
Tristan Balman pursued his education at Friends of Design, where he studied Game Scripting and earned a Bachelor's degree from 2014 to 2015. Prior to that, he attended Silvermine Academy, completing his Matriculation in subjects such as Mathematics, English, IT, Geography, Business Studies, and French from 2013 to 2014. This educational background has equipped him with a diverse skill set applicable to his role in IT support.
Background
Before joining Zipcar, Tristan Balman gained practical experience as an IT Intern at DHL Express from 2017 to 2018 in Johannesburg, South Africa. This internship provided him with foundational knowledge in IT support and customer service, which he has applied in his current position. His career trajectory reflects a commitment to developing his skills in the IT field.
Professional Experience
Tristan Balman's professional journey includes significant experience in IT support roles. He has worked at Zipcar for five years, where he has honed his skills in customer interaction and technical problem-solving. His previous internship at DHL Express further solidified his understanding of IT operations within a corporate environment, preparing him for his current responsibilities.