Tugce Aciyan
About Tugce Aciyan
Tugce Aciyan is a Fleet Operations Coordinator with a strong background in customer satisfaction and communication. She has diverse experience in logistics, retail, and administrative roles, complemented by her academic qualifications in Business and International Business.
Work at Zipcar
Tugce Aciyan has been serving as a Fleet Operations Coordinator at Zipcar since 2020. In this role, she utilizes her strong background in customer satisfaction and communication to enhance fleet operations. Her responsibilities include managing fleet logistics and ensuring efficient operations, which are critical to the company's success in the car-sharing industry.
Education and Expertise
Tugce Aciyan studied at the University of Greenwich, where she earned a BA Hons in International Business and Marketing from 2015 to 2018. Prior to that, she attended Westminster Kingsway College, achieving an Access to HE Diploma in Business from 2014 to 2015. She possesses expertise in Microsoft Word, which aids her in managing documentation and reporting in her current role.
Background in Customer Service and Operations
Tugce Aciyan has a diverse background in customer service and operations. She worked at Starbucks as a Supervisor and Coffee Master from 2014 to 2018, where she focused on customer service. Additionally, she served as a Customer Escalation Representative at Starbucks from 2018 to 2019. Her experience in the retail industry provides her with a unique perspective in fleet operations.
Previous Work Experience
Before joining Zipcar, Tugce Aciyan held various positions that contributed to her operational skills. She worked as a Shipping and Logistics Coordinator at Zeta System Spa - Freight Forwarders for three months in 2019. Additionally, she was an Administrative Assistant at Balfour Beatty Construction US for one month in 2010 and at Janitorial Express for 11 months from 2013 to 2014, both in London, United Kingdom.