Vijay Viswanathan
About Vijay Viswanathan
Vijay Viswanathan is a Customer Success professional with extensive experience in managing client relationships and optimizing SaaS operations. He has held various roles in the customer success domain, including positions at KNOLSKAPE, Talview, and Scaler Academy, and currently works at Zluri.
Work at Zluri
Vijay Viswanathan currently holds the position of Customer Success at Zluri, where he has been employed since 2022. His role involves ensuring customer satisfaction and success through effective management of client relationships. He utilizes his expertise in SaaS operations to optimize software usage and compliance, contributing to the overall success of the organization.
Previous Experience in Customer Success
Prior to his current role, Vijay Viswanathan worked as a Customer Success Manager at Talview from 2018 to 2021. He also served as a Senior Customer Success Manager at Scaler Academy for one year in 2021 to 2022. His experience includes managing large enterprise accounts and enhancing client relationships, which has equipped him with the skills necessary to drive measurable results for clients.
Education and Expertise
Vijay Viswanathan earned a Master’s Degree in Business Management from Christ University, Bangalore, studying from 2014 to 2016. He also holds a Bachelor’s Degree in Business Administration from the University of Mysore, where he studied from 2011 to 2014. His educational background supports his expertise in transforming SaaS operations and understanding complex client use-cases.
Teaching Experience
In addition to his roles in customer success, Vijay Viswanathan served as a Visiting Faculty at Sapient College of Commerce & Management for four months in 2018. This experience allowed him to share his knowledge and insights in business management with students, further enhancing his professional profile.
Skills in Client Management
Vijay Viswanathan possesses a strong ability to understand and execute complex client use-cases, which has been a significant factor in driving measurable results. His experience managing large enterprise and strategic accounts has enhanced his capability to foster client relationships and improve overall client satisfaction.