Arpit Joseph
About Arpit Joseph
Arpit Joseph is the Director of Growth and Operations at Zoko, where he focuses on utilizing WhatsApp to improve sales, marketing, and customer support for D2C brands. He has a diverse background in operations and business development, having held key positions at companies such as myGate, ShopClues, and Zelish.
Current Role at ZOKO
Arpit Joseph serves as the Director of Growth and Operations at Zoko, a company that participated in the Y Combinator Winter 2021 batch. He has been in this role since 2021 and is based in Bengaluru, Karnataka, India. His focus is on leveraging WhatsApp as a platform to enhance sales, marketing, and customer support specifically for direct-to-consumer (D2C) brands.
Previous Experience
Before joining Zoko, Arpit held several positions that contributed to his expertise in operations and business development. He was the Head of Operations at myGate from 2018 to 2019 in Bengaluru. Prior to that, he worked at ShopClues as Team Lead for the Seller Ecosystem from 2016 to 2017. He also served as a Business Development Manager at Momoe Technologies from 2015 to 2016 and co-founded Zelish, where he worked from 2019 to 2021.
Educational Background
Arpit is currently pursuing an MBA with a focus on Strategy and Leadership | Marketing at the Indian School of Business, which he began in 2023. He also holds an Executive MBA in Entrepreneurship from the National University of Singapore. Earlier, he completed a Bachelor's degree in Mechanical Engineering from Christ University, Bangalore, from 2011 to 2015, and completed his high school education at Delhi Public School from 2009 to 2011.
Entrepreneurial Involvement
Arpit has been actively involved in the startup ecosystem. He co-founded Zelish and participated in the Techstars 2020 program, which provided him with valuable insights into startup growth and operations. His experience working directly with founders of successful startups has significantly influenced his entrepreneurial journey.