Jonathan Gilbertson
About Jonathan Gilbertson
Jonathan Gilbertson is a Client Delivery Manager at Zoot Enterprises, where he has worked since 2016. He has extensive experience in client service, having held various roles at Sundog for nearly two decades and served in the Army National Guard.
Current Role at Zoot Enterprises
Jonathan Gilbertson serves as the Client Delivery Manager at Zoot Enterprises, a position he has held since 2016. In this role, he focuses on enhancing customer relationships and service delivery. His responsibilities include leading teams to ensure that clients receive exceptional service, which aligns with his commitment to making clients 'heroes' through outstanding customer experiences.
Previous Experience at Sundog
Jonathan Gilbertson has a significant history with Sundog, where he held multiple roles over a span of 17 years. He started as a Technical Support Coordinator from 1998 to 1999, then progressed to Project Manager/Team Lead from 1999 to 2001. He later served as VP Client Services from 2001 to 2007 and as Senior Account Manager from 2007 to 2015. His final role at Sundog was as Client Success Manager from 2015 to 2016, where he focused on ensuring client satisfaction and success.
Military Service Background
Jonathan Gilbertson served in the Army National Guard as a Supply Specialist from 1984 to 1992. This eight-year commitment provided him with valuable skills in logistics and supply chain management, contributing to his overall professional development.
Education and Academic Background
Jonathan Gilbertson studied at Minnesota State University, Moorhead, where he earned a Bachelor of Science (BS) degree in Graphic Communications and Advertising from 1984 to 1989. His educational background has equipped him with a solid foundation in communication and marketing principles.
Expertise in Client Services
Jonathan Gilbertson has extensive experience in client service across various industries, including manufacturing, technology, and healthcare. His career has been marked by a focus on enhancing customer experiences and building strong client relationships, which has been a central theme throughout his professional journey.