Mark Genovese
About Mark Genovese
Mark Genovese is a Quality Assurance Analyst at Zoot Enterprises in Bozeman, Montana, with over 11 years of experience in the role. He has a diverse background in technical writing, training, and program coordination across various organizations, including Butler University and Mental Health America of Greater Indianapolis.
Work at Zoot Enterprises
Mark Genovese has been employed at Zoot Enterprises since 2013, where he serves as a Quality Assurance Analyst. Over the course of his 11-year tenure in Bozeman, Montana, he has contributed to the quality assurance processes within the organization. His role involves ensuring that products meet specific standards and requirements, thereby enhancing the overall quality of the company's offerings.
Previous Employment Experience
Prior to his current position, Mark Genovese held several roles in various organizations. He worked as a Program Coordinator at Mental Health America of Greater Indianapolis from 2011 to 2012. His earlier experience includes positions as a Help Desk Tech at Butler University from 2000 to 2003, and as a Computer Lab Team Leader at Indiana University from 1996 to 1998. He also served as a Hardware Coordinator and Technical Writer at Butler University, and as a Trainer at Brooksource.
Education and Expertise
Mark Genovese studied at Indiana University Bloomington, where he focused on Computer and Information Sciences and Support Services. He achieved a degree in Information Systems Technology, completing his studies from 1992 to 1998. His educational background provides a strong foundation for his work in quality assurance and technical communication.
Communication and Training Skills
Mark Genovese has extensive experience in creating corporate end-user documentation and promotional materials, which highlights his written communication skills. He has led training sessions for law enforcement and court officials, demonstrating his ability to convey complex technical information to diverse audiences. His expertise in analyzing and resolving problems using various technologies further supports his communication capabilities.
Technical Problem-Solving Abilities
Mark Genovese has demonstrated a strong ability to analyze, document, and resolve problems across multiple sectors, including public, private, and academic environments. His experience with a variety of technologies and tools enables him to effectively address challenges and contribute to operational efficiency.