Amanda Fernandopulle

Group Claims Case Manager @ Zurich Australia

About Amanda Fernandopulle

Amanda Fernandopulle is a Group Claims Case Manager at Zurich Financial Services Australia, where she has worked since 2019. She has a diverse background in volunteer and supervisory roles across various organizations, including Estia Health, The Smith Family, and Macquarie University.

Work at Zurich Australia

Amanda Fernandopulle has been employed at Zurich Financial Services Australia as a Group Claims Case Manager since 2019. In this role, she is responsible for managing claims and ensuring that processes are followed efficiently. Her position involves assessing claims, liaising with clients, and coordinating with various departments to facilitate timely resolutions.

Previous Employment Experience

Prior to her current role, Amanda held various positions that contributed to her professional development. She worked as a Volunteer at Estia Health for three months in 2017. Additionally, she served as a Set Supervisor at Scene to Believe from 2017 to 2018. Amanda also gained experience as an iTrack Mentor at The Smith Family for four months in 2017, and worked at T2 Tea as a Christmas Casual for two months in 2015. Her early career included roles at Macquarie University, where she was a WriteWISE Leader and a LEAP Mentor.

Education and Expertise

Amanda Fernandopulle earned a Bachelor of Psychology (Honours) from Macquarie University, completing her studies from 2015 to 2018. This educational background has provided her with a strong foundation in psychological principles, which she applies in her professional roles. Her academic experience is complemented by her practical work in various volunteer and internship positions.

Volunteer Work and Community Involvement

Amanda has actively participated in volunteer work throughout her career. She volunteered with St Vincent de Paul Society NSW, contributing as a Little SPARKS Volunteer and a Bright SPARKS Volunteer in 2016. Additionally, she served as a Careers Fair Volunteer at Macquarie University. Her commitment to community service is evident in her various roles, including her internship at Justice Action in 2017.

Internship Experience

In 2017, Amanda completed a Human Resources and Marketing Internship at Jetwing Hotels in Sri Lanka for one month. This experience allowed her to gain insights into the hospitality industry and develop skills relevant to human resources and marketing. Her internship at Justice Action further enhanced her understanding of social justice issues and organizational operations.

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