Megan Boosey
About Megan Boosey
Megan Boosey serves as the Manager Voice of the Customer & Adviser at Zurich Financial Services Australia, a position she has held since 2020. She has over a decade of experience with the company, having previously worked in various roles including Retention Consultant and Customer Service Team Leader.
Work at Zurich Australia
Megan Boosey has been employed at Zurich Financial Services Australia since 2011. She currently holds the position of Manager Voice of the Customer & Adviser, a role she has occupied since 2020. Prior to this, she served in various capacities within the organization, including Retention Consultant, Customer Service Team Leader, and Customer Experience and Retention Analyst. Her extensive experience at Zurich spans over a decade, showcasing her commitment to enhancing customer experiences and retention strategies.
Career Progression at Zurich
Megan Boosey's career at Zurich Financial Services Australia reflects a steady progression through various roles. She began as a Retention Consultant in 2011, where she worked for six years. In 2017, she transitioned to the role of Customer Service Team Leader, serving for two years. Following this, she took on the position of Customer Experience and Retention Analyst for one year before advancing to her current role as Manager Voice of the Customer & Adviser in 2020.
Education and Expertise
Specific educational background details for Megan Boosey are not provided. However, her roles at Zurich Financial Services Australia indicate a strong expertise in customer service, retention strategies, and customer experience management. Her experience in various positions demonstrates her ability to analyze customer needs and implement effective solutions.
Background
Megan Boosey has spent her entire professional career at Zurich Financial Services Australia, indicating a deep familiarity with the company's operations and customer service philosophy. Her roles have allowed her to develop a comprehensive understanding of customer retention and experience, contributing to her current managerial position.