Rhiannon Fitz Gibbon
About Rhiannon Fitz Gibbon
Rhiannon Fitz Gibbon is a Claims Account Manager for NSW/ACT at Zurich Financial Services Australia, where she has worked since 2021. She has extensive experience in claims management across various roles in the insurance industry, including previous positions at PSC Insurance Group and Hollard Insurance.
Work at Zurich Australia
Rhiannon Fitz Gibbon has been serving as Claims Account Manager for NSW/ACT at Zurich Financial Services Australia since 2021. In this role, she manages claims processes and client relationships within the Greater Sydney Area. Prior to her current position, she held multiple roles at Zurich, including Claims Support and Acting Claims Advisor in Accident and Health, as well as Claims Support in Liability. Her extensive experience at Zurich spans several years, showcasing her expertise in claims management.
Previous Experience in Insurance
Before her current role at Zurich, Rhiannon worked at PSC Insurance Group as a Claims Executive from 2020 to 2021. She also held the position of Claims Advisor at Hollard Insurance for seven months in 2017. Additionally, Rhiannon gained experience as a Claims Executive at InterRISK Australia Pty Ltd from 2018 to 2019. These roles contributed to her comprehensive understanding of the insurance industry and claims processes.
Background in Customer Service
Rhiannon's career began in customer service roles, including her position as a Cosmetic Consultant at The Estée Lauder Companies Inc. from 2008 to 2012. She also worked as a Brand Ambassador for SWAROVSKI for four months in 2013. These early experiences in customer-facing roles provided her with valuable skills in communication and client engagement, which are essential in her current position.
Education and Expertise
Rhiannon Fitz Gibbon's educational background is not specified in the provided information. However, her extensive work experience in claims management and customer service across various companies indicates a strong foundation in these areas. Her roles in insurance and customer service demonstrate her expertise in handling claims and managing client relationships effectively.