Tegan Brusentsev
About Tegan Brusentsev
Tegan Brusentsev is the National Liability Claims Manager at Zurich Financial Services Australia, with extensive experience in claims management across multiple organizations. She has received several accolades for her leadership and contributions to the insurance industry.
Current Role at Zurich Australia
Tegan Brusentsev holds the position of National Liability Claims Manager at Zurich Financial Services Australia. She has been in this role since 2020, contributing to the management and oversight of liability claims within the organization. Her experience in this capacity includes leading initiatives to improve claims processes and ensuring compliance with regulatory requirements.
Previous Experience in Claims Management
Before joining Zurich, Tegan Brusentsev had an extensive career in claims management. She worked at Suncorp Group in various roles, including Claims Advisor, Liability Leader, and Manager of Initiative Design & Delivery from 2010 to 2020. During her tenure, she managed a complex liability portfolio for the NSW Government and led continuous improvement initiatives across the Motor Property & Specialty Claims business.
Educational Background
Tegan Brusentsev has a solid educational foundation in both insurance and communication. She earned a Bachelor of Arts in English Language and Literature from the University of Sydney, completing her studies from 1997 to 2000. Additionally, she achieved a Graduate Diploma in Communication and Media Studies from the University of Technology Sydney in 2002, and a Diploma in General Insurance from ANZIIF between 2006 and 2010.
Awards and Recognition
Throughout her career, Tegan Brusentsev has received several accolades for her contributions to the insurance industry. She was the inaugural winner of Suncorp’s Commercial Insurance CEO Leadership award in late 2015. Additionally, she was recognized as part of the Business Improvement team for her efforts during the MPSC COVID BCP response, winning in the One Suncorp category of the Q4 Insurance Shine Awards in June 2020.
Career Progression and Early Roles
Tegan Brusentsev began her career in the insurance sector at Zurich Insurance Company Ltd as a NSW Liability Claims Officer from 2002 to 2003. She then transitioned to Suncorp Group, where she held various positions, including WorkCover Liaison & Assistant Call Centre Team Leader, before advancing to more senior roles in claims management. Her experience spans over two decades in the industry.