Venessa Melita
About Venessa Melita
Venessa Melita serves as a Campaign Manager at Zurich Financial Services Australia, a position she has held since 2014. Her career at the company spans over a decade, during which she has taken on various roles in service and management.
Work at Zurich Australia
Venessa Melita has been employed at Zurich Financial Services Australia since 2014, currently serving as a Campaign Manager. Her tenure at Zurich spans over a decade, during which she has held various positions. Prior to her current role, she worked as a Contact Centre Team Leader from 2013 to 2014, a Senior Service and Quality Assurance Consultant from 2011 to 2013, and an Investment Management and Life Service Consultant from 2009 to 2011. She began her career at Zurich as a Main Switchboard Service Consultant from 2007 to 2009.
Education and Expertise
Venessa Melita pursued her education at Kaplan Professional from 2010 to 2012, completing a two-year program. She also attended Open Colleges from 2014 to 2017, where she studied for three years. Earlier, she completed her secondary education at Domremy College from 2001 to 2006. Her educational background supports her expertise in campaign management and customer service within the financial services sector.
Background
Venessa Melita has a comprehensive background in customer service and management within the financial services industry. Her career at Zurich Financial Services Australia began in 2007, and she has progressively advanced through various roles, gaining valuable experience in service quality and team leadership. Her work history reflects a commitment to the organization and a focus on enhancing customer experiences.
Career Progression at Zurich
Venessa Melita's career at Zurich Financial Services Australia showcases a clear trajectory of growth and increasing responsibility. Starting as a Main Switchboard Service Consultant, she transitioned to roles with greater complexity, including Senior Service and Quality Assurance Consultant and Contact Centre Team Leader. Her current position as Campaign Manager highlights her ability to manage and execute marketing initiatives effectively.