Irv Nettles
About Irv Nettles
Irv Nettles serves as the Senior Director of Customer Success at Zylo, where he leverages his extensive background in management and contract analysis. With a career spanning over two decades in various roles at notable companies like IBM and CA Technologies, he possesses a unique blend of financial acumen and IT expertise.
Work at Zylo
Irv Nettles currently serves as the Sr. Director of Customer Success at Zylo, a position he has held since 2024. Prior to this role, he worked at Zylo as a Strategic Business Consultant from 2023 to 2024 and as a Solution Consultant from 2021 to 2023. His experience at Zylo spans various roles, demonstrating his adaptability and expertise in customer success and strategic business initiatives.
Previous Experience
Before joining Zylo, Irv Nettles held several significant positions in the technology and finance sectors. He worked at Q2 as a Sr. IT Manager from 2013 to 2021 and at CA Technologies as Principal of Pricing for 7 months in 2012. His tenure at IBM included various roles, such as Advisory IT Specialist from 1999 to 2005 and Pricing & Investment Analyst from 2008 to 2011. He also worked at Dell as a Financial Analysis Consultant from 2011 to 2012.
Education and Expertise
Irv Nettles holds an MBA in Finance from St. Edward's University, which he completed from 2003 to 2005. He also earned a BA in Business from Southwestern University, studying there from 1994 to 1998. His educational background complements his formidable skills in management, contract analysis, and building business cases, establishing a strong foundation for his career in customer success and IT leadership.
Background
Irv Nettles has a diverse professional background that combines technology and finance. His career began with a focus on financial analysis and planning, which he later integrated into IT management roles. His experience across various companies in the Austin, Texas area has equipped him with a powerful financial background, which is uncommon among IT leaders. This unique combination of skills allows him to excel in creative problem-solving and project management.
Skills and Relationship Management
Irv Nettles possesses strong skills in management and contract analysis, alongside a proven ability to build business cases. He excels in establishing and maintaining relationships with various stakeholders, including business partners, vendors, executives, and employees. His ability to engage with all levels of an organization enhances his effectiveness in customer success and strategic initiatives.