Kathy Lester, MBA
About Kathy Lester, MBA
Kathy Lester, MBA, is a SaaS Services Manager at Zylo, where she manages SaaS negotiations and implements best practices for customer success. She has a background in procurement analysis, having worked at various companies including WNS Denali and Kubota Tractor Corporation.
Work at Zylo
Kathy Lester serves as the SaaS Services Manager at Zylo, a role she has held since 2023. In this position, she manages SaaS negotiations for customers, collaborating with stakeholders and negotiating directly with service providers. Kathy executes SaaS management opportunities by implementing best practices and leveraging insights from Zylo, focusing on license reclaiming workflows and subscription consolidation. She acts as the primary power user for customer Zylo instances, overseeing account configuration and maintaining the system of record. Additionally, Kathy tracks metrics aligned with customer value and success, ensuring effective communication of program progress and return on investment.
Previous Experience
Before joining Zylo, Kathy Lester worked at WNS Denali as a Senior Procurement Analyst from 2021 to 2023. Her earlier experience includes a role as Procurement Analyst II at Software Guidance & Assistance, Inc. (SGA, Inc.) for five months in 2021, specifically at the Federal Reserve Bank of Dallas. Kathy also worked at Kubota Tractor Corporation as a Procurement Analyst from 2017 to 2021 in Grapevine, Texas. This diverse background in procurement and analysis has equipped her with valuable skills relevant to her current role.
Education and Expertise
Kathy Lester holds a Master of Business Administration (MBA) with a focus on Project Management from Dallas Baptist University, where she studied from 2019 to 2021. She also earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Northwood University, completing her studies from 2006 to 2008. Her educational background supports her expertise in procurement and SaaS management, contributing to her effectiveness in her current role.
SaaS Management Responsibilities
In her role at Zylo, Kathy Lester is responsible for executing SaaS management strategies that include implementing best practices and leveraging insights from the platform. She facilitates risk aversion activities and addresses issues related to rogue SaaS purchasing for customers. Kathy's responsibilities also encompass maintaining tracking metrics that align with customer value and success, ensuring that program progress and return on investment are communicated effectively across multiple levels.