Lyrica Peterson
About Lyrica Peterson
Lyrica Peterson is a Technical Writer at Zylo, where she has worked remotely since 2021. She has a background in Fine and Studio Arts and previously served as a Desktop Support Technician at DXC Technology.
Work at Zylo
Lyrica Peterson has been employed at Zylo as a Technical Writer since 2021. In this role, she focuses on creating and managing documentation that aids in resolving technical issues efficiently. Her remote work setup allows her to collaborate with teams across various locations, contributing to the company's documentation strategies and enhancing user experience.
Previous Experience at DXC Technology
Before joining Zylo, Lyrica Peterson worked at DXC Technology as a Desktop Support Technician from 2015 to 2018. During her three years in this position, she provided technical support and assistance, which included troubleshooting and resolving desktop-related issues for clients in the Tallahassee, Florida area.
Education and Expertise
Lyrica Peterson holds a Bachelor’s Degree in Fine and Studio Arts from Florida State University, where she studied from 2012 to 2014. Prior to that, she earned an Associate’s Degree in Fine and Studio Arts from Tallahassee Community College, completing her studies from 2010 to 2012. This educational background contributes to her unique blend of skills in both art and technology.
Cultural and Global Experience
Lyrica Peterson has lived in multiple states, including Wisconsin, Georgia, Texas, and Florida, which has provided her with a diverse cultural understanding. She has also traveled internationally to countries such as Mexico, Jamaica, Australia, New Zealand, Ireland, and Scotland. These experiences have enhanced her global perspective and ability to engage with diverse audiences.
Technical Skills and Problem-Solving
In her role as a Technical Writer, Lyrica Peterson utilizes documentation as a key tool for achieving quick resolutions to technical issues. Her experience in supporting facility reorganization, including moving entire departments, showcases her organizational skills and ability to manage complex tasks effectively. She emphasizes problem-solving and research in her work, drawing from her background in both art and technology.