Theresa Mullin
About Theresa Mullin
Theresa Mullin is an Insights Manager at Drips with a background in teaching and client support roles.
Title and Current Role
Theresa Mullin currently holds the position of Insights Manager at Drips, a company specializing in conversational marketing and contact engagement strategies. She commenced this role in 2020 and has since been responsible for overseeing analytics and deriving actionable insights to drive business growth.
Previous Experience at Medici
In 2020, Theresa Mullin served as a Client Support Specialist at Medici for a period of 4 months. Located in the Austin, Texas Metropolitan Area, her role involved managing client support and enhancing customer relationship management processes.
Client Success Manager at ActiveProspect
From 2019 to 2020, Theresa Mullin worked as a Client Success Manager at ActiveProspect. During her tenure of one year, she was based in the Austin, Texas Metropolitan Area, where she engaged in managing customer success initiatives and fostering strategic relationships for software and high-tech enterprise clients.
Teaching Experience at Wayside Schools
Theresa Mullin spent five years, from 2014 to 2019, as a Secondary Social Studies Instructor at Wayside Schools in the Austin, Texas Area. Her responsibilities included curriculum development, project management, and fostering critical thinking among students.
Educational Background
Theresa Mullin attended the University of Virginia, where she studied Secondary Social Studies and earned a Master of Teaching degree from 2012 to 2014. Prior to that, she completed her Bachelor of Arts in History at Saint Louis University from 2008 to 2012. Her academic background laid the foundation for her transition from a teaching career to roles in customer success and insights management.
Professional Skills and Tools
Theresa Mullin is proficient in using various professional tools such as Blackboard, Microsoft Word, Google Suite, Amity, and SalesForce. She possesses strong skills in analytical assessment, communication, and conflict management, which she has applied across her diverse career roles.